Protecting your personal information at ludo is our highest priority. In this privacy policy, we clearly state what information we collect, how we use it, and how we keep it secure. This policy applies to all users in Bangladesh and follows international data protection standards. We encourage you to read this policy carefully before using our platform.
Last Updated: January 2025
When you register on the ludo platform, we collect your name, email address, mobile number, and date of birth. This information is required to verify your account and ensure secure transactions. We also collect your device type, browser information, IP address, and activity logs on the platform. For financial transactions, payment-related information is processed through secure encrypted channels. We never store your full payment card number and never sell it to third parties.
Collected information is primarily used to manage your account, improve services, and provide customer support. We may use this information to personalize your gaming experience and send you relevant offers and updates. We analyze activity to ensure platform security and prevent fraud. Information is also used to meet legal obligations and implement responsible gaming policies. You can opt out of marketing communications at any time by contacting us.
Ludo never sells or transfers your personal information to advertisers or unauthorized third parties. We work with trusted partners for payment processing, identity verification, and technical services, all of whom are bound by strict confidentiality agreements. We may be required to provide necessary information in response to valid requests from legal authorities or court orders. Any such sharing of information is always limited to the minimum amount necessary. All our partners comply with international data protection standards.
We use SSL encryption, firewalls, and regular security audits to keep your data safe. Advanced encryption technology is applied when storing sensitive information to fully prevent unauthorized access. Our server security team monitors systems around the clock and immediately identifies any suspicious activity. We recommend using a strong password and not sharing your login credentials with anyone to keep your account secure. If you suspect a security issue, notify our support team immediately.
The ludo website uses cookies to enhance your browsing experience. These cookies help maintain your login session, save preferences, and analyze platform performance. We use essential cookies, functional cookies, and analytics cookies — but we do not use third-party advertising cookies. You can manage or disable cookies through your browser settings, though some services may be limited as a result. Contact our support team to learn more about our cookie policy.
You have full control over your personal information. You may view, correct, or request deletion of your stored data at any time. Upon account closure, we will delete all your data within the designated timeframe, except where required by legal obligations. Under the right to data portability, you may request a copy of your information. To exercise these rights, contact us at [email protected] and we will respond within 30 business days.
Ensuring your privacy and security at ludo is our core commitment. We believe that transparency and accountability are the foundation of a trustworthy gaming platform. Thousands of users across Bangladesh are already enjoying gaming in our secure environment. If you have any questions or concerns, our support team is always ready to help. Join today and become part of a safe, enjoyable experience.