Ludo FAQ — Answers to all your questions

No, only one account per user is permitted on ludo. Creating multiple accounts is against our terms and conditions and may result in account suspension. If you're having trouble logging in, use the password reset option. Recovering your existing account is the right approach rather than creating a new one. Our support team is always ready to help with any issues.

If you forget your password, use the "Forgot password?" option on the login page. Enter your registered mobile number or email and a verification code will be sent to you. Use that code to set a new password. Always keep your password strong — use a mix of uppercase letters, numbers, and special characters. Never share your password with anyone for security reasons.

Yes, ludo is built as a fully mobile-first platform. All games run smoothly on both Android and iOS devices. You can play directly from your browser without downloading a separate app. The layout automatically adapts to your screen size, so the experience is great even on smaller screens. With a fast internet connection, you can enjoy live games without interruption.

In the live football guide section, you'll find information, statistics, and analysis on ongoing matches. Use this guide to make more informed betting decisions. Updates from various leagues and tournaments are available in real time. Popular football events in Bangladesh are also covered here. The guide is fully available in Bengali, making it easy to understand and use.

The minimum deposit amount on ludo is set with Bangladesh users in mind. You can deposit any amount, starting from a small sum. New users can try out the platform with a low investment. Visit the payment section of your account for the latest deposit limits. Play within your own budget for safe and responsible gaming.

Withdrawal requests on ludo are generally processed quickly. In most cases, funds reach your mobile banking account within a few hours. Your account verification must be completed before making a withdrawal. Processing times may be slightly longer on bank holidays. Contact the support team if you experience any delays.

Use a strong and unique password to keep your account secure. Changing your password regularly is a good habit. Never log in using public Wi-Fi. Always log out after you're done using your account. If you notice any suspicious activity, change your password immediately and notify the support team.

Responsible gaming means enjoying entertainment while knowing your limits. ludo believes gaming should always be a source of fun, not stress. Set your own budget and stay within it. Avoid excessive betting in an attempt to recover lost money. Our Responsible Gaming page for detailed guidelines and support information.